Mail Management Support. DRA performs all major mail and express services. We establish, optimize, and operate mail facilities. Working in both classified and unclassified environments, we receive, inspect, screen, sort, and delivering USPS incoming mail and commercial express mail. We process, control, safeguard, and track incoming and outgoing accountable mail and property (e.g. Federal Express, Registered, Certified, and overnight mail) and we inspect, prepare and package outgoing mail and commercial express. Our staff is also experienced in sorting, distributing, and delivering inter-office mail; managing lists, directories, and address data; performing CASS certifications; performing requirements analyses and product evaluation; and integrating new technology solutions to increase operational efficiency. We have the capability to transport mail and parcels between offices and facilities; send and receive items via the State Department Pouch System; and dispatch mail overseas while handling related customs requirements.

Correspondence Support. DRA has provided support for executive correspondence tracking, control, processing, editing, filing, retrieval, and quality control since 1988. We establish, optimize, and operate correspondence centers to ensure Federal government executive correspondence is treated with the respect it demands. Our staff quickly process each incoming letter and assign it to an action office, with a deadline for the response; review, edit and format responses; obtain appropriate signatures; and ensure the response is delivered. We also track correspondence and responses and provide reports to the customer to minimize the possibility of missing or dropped communications. We ensure that timely corrective action is taken when appropriate. We develop and maintain scanning and tracking systems and electronic or hard copy files for quick retrieval of current or past correspondence packages.

Property Support. DRA property support services include receiving, inspecting, screening (e.g., x-ray, radiation detection), and processing property; sorting, tracking, and transferring or delivering property; storing, tracking, and retrieving property on a short-term basis; and accounting for property items.

Our GSA Catalog can be obtained by Federal government offices by e-mail at john.hodge@drahq.com, or call us at (703) 642-2446. Our facsimile number is (703) 642-3735.